Contacting Technical Support If you need support, it is important that you have the following information available: • MacMedic product information, including the version number of the application. • System information (example: Mac System 8.0) • Complete hardware information. We will ask for information regarding all devices attached to your SCSI bus. • Error information, including the exact wording of any merror message received from MacMedic™ or the Mac System error ID number. • What you did to try and resolve the problem before contacting Total Recall Software. The Product Support website is at http:/software.totalrecall.com/support/index.html Contacting Total Recall Software If you would like information regarding our other software applications, please contact us via any of the following methods: Total Recall Software 2462 Waynoka Road Colorado Springs, CO 80915 Internet: http://software.totalrecall.com ftp://ftp.totalrecall.com E-mail: help@totalrecall.com Sales: orders@totalrecall.com Customer Service: customer_service@totalrecall.com